Contacts
Welcome to the Contacts page of neuroresearchservices.com, an independent review website covering VegasStars Casino for Australian players. Below you'll find how to get in touch with our editorial team and what kinds of messages we can help with.
How to Reach Us
You can contact our team by email at contact@neuroresearchservices.com. This is our only contact channel — we do not offer phone support, live chat, or social media messaging. When writing to us, please include a clear subject line and as much relevant detail as possible so we can route your message to the right person.
What You Can Write About
We welcome messages about:
- Questions about our content — if something in one of our VegasStars Casino reviews or guides is unclear, feel free to ask.
- Corrections — if you believe any information on our site is outdated or inaccurate (for example, a changed bonus offer or payment method), let us know and we'll review it.
- Feedback — suggestions on how we can improve our reviews, comparisons, or the site as a whole are always appreciated.
- Partnership requests — for advertising, collaboration, or other business enquiries, please email us with a short description of your proposal.
Response Time
We aim to reply to all messages within a few business days. During busy periods responses may take a little longer, but we do read every email we receive. Please avoid sending duplicate messages, as this can slow down our replies.
Questions About Your Casino Account
Please note: neuroresearchservices.com is not a gambling operator. We are an independent review site and have no access to VegasStars Casino's systems or player accounts. For any of the following matters, you need to contact the casino's own customer support directly:
- Deposits and withdrawals (including delayed or missing payments)
- Bonus crediting, wagering requirements, or bonus disputes
- Account registration, login problems, or verification (KYC) documents
- Closing, reopening, or self-excluding your player account
You can usually reach the casino's support through the help or support section of its official website.
Need Help With Gambling?
If gambling is causing problems for you or someone you care about, free and confidential support is available in Australia. We recommend contacting Gambling Help Online, the national support service funded by the Australian Government:
- Website: www.gamblinghelponline.org.au
- Phone: 1800 858 858 (free, 24/7)
Gambling Help Online offers counselling, live chat, self-help tools, and referrals to local services across Australia. Remember: gambling should always be entertainment, never a way to make money. Only gamble what you can afford to lose.